Eleven countries, one Southeast Asia itinerary

Privacy Policy

Last updated: August 2026

Beyond Borders Travel ("we", "us") respects your privacy. This policy explains what information we collect when you enquire about or book a trip, and how we use it.

Information we collect

• Contact details you submit (name, email, phone)
• Trip preferences: destination, dates, group size, budget
• Payment details, processed securely by our payment partners — we do not store full card numbers

How we use it

• To prepare and send your travel quote
• To arrange guides, transport, and accommodation for confirmed bookings
• To send booking confirmations and trip updates

Data sharing

We share only what's needed with hotels, drivers, and guides to fulfill your itinerary. We do not sell your information to third parties.

Your rights

You can ask us to access, correct, or delete your personal data at any time by emailing support@beyondborderstravel.id.

Terms of Service

Last updated: August 2026

These terms govern bookings made with Beyond Borders Travel, a licensed Destination Management Company operating across Southeast Asia.

Bookings & payments

• A deposit is required to confirm any itinerary; the balance is due before travel
• Prices are quoted in writing and held for 7 days unless stated otherwise

Cancellations & refunds

• Cancellations made 30+ days before travel receive a full refund minus processing fees
• Cancellations within 30 days are subject to supplier cancellation policies

Traveler responsibilities

Travelers are responsible for valid passports, visas, travel insurance, and any health requirements for their itinerary.

Liability

Beyond Borders Travel arranges services provided by third-party hotels, drivers, and guides, and is not liable for circumstances beyond our reasonable control.

Governing law

These terms are governed by the laws of the Republic of Indonesia.